Coupons: caps, limits and reserved slots
A code, how much it takes off, and the most it can take off one order. Then who can use it, how often, and for how long.
01The code
- Choose New coupon.
- Code: upper case, no spaces, such as WELCOME10.
- Type: percentage off, or a fixed amount off, and its Value.
- Cap: the most it can take off one order.
02Who and when
- Minimum order: the coupon works only above it.
- Runs for: a number of days from now, or no end.
- Total uses and Uses per customer.
- Applies to the whole order, a category or one product, and Customer types: retail, wholesale or both.
- First order only, and Show on the store as a public code (on to start).
Then choose Create coupon.
03Protect your margins
Set a cap and a minimum order together. 10% off with a cap of GH₵30 and a minimum order of GH₵50 never takes more than GH₵30 off, and only on orders you were glad to get.
04Reserved slots
While an order with a coupon waits for payment, it holds one use. Held uses count towards Total uses until the order is paid or cancelled, so a popular code can't be used more times than you allowed.
05Afterwards
Find a coupon under Active, Scheduled, Inactive, Used up or Expired. Its menu has Usage, Copy code, and Enable or Disable. Ask can draft one for you too: see Ask, in your dashboard.