Stock: reserved, available and the ledger
Why a number moved, and how to fix a count, with every change written down.
On this page
01Three numbers
- On hand: what you have.
- Reserved: held by orders that are not paid yet.
- Available: on hand minus reserved. This is what customers can buy.
02Why a number moved
Open a product's row: its Ledger lists every change, and who made it. Export ledger downloads it.
03Fix a count
- Open the row and choose Adjust.
- Change: how much it goes up or down, such as +12 or −2.
- Reason: Count correction, Delivery received, Damaged, Expired or Customer return, and a Note if it helps.
- Choose Record. Every change goes in the ledger with your name.
04Low stock
Set the Low-stock threshold under Settings, on the Products tab (5 to start). Stock then shows what is low or out, and the store shows the badge.
05Moving stock between locations
With the Growth and Scale plans, Inventory › Transfers moves stock: New transfer, from and to, the products and how many, then Request transfer. Mark it In transit and Received as it goes; Print packing note for the box.